Your Data — Philippines
This Privacy Policy explains how 9apiso apk collects, uses, stores, and protects the personal information of players who register and use our mobile sports betting and casino-style entertainment platform at 9apisoapk.net. We are committed to handling your data responsibly and in line with applicable Philippine data protection requirements. Please read this page carefully — by using our platform, you agree to the practices described here. If you have questions about any section, our FAQ page is a good starting point.
What We Gather
We only collect the personal information that is genuinely necessary to operate your account, process your transactions, verify your identity, and comply with applicable regulations in the Philippines. We do not collect data beyond what is needed for these purposes.
When you create an account on 9apiso apk, we collect your full name, date of birth, email address, and a username and password of your choosing. We also ask for your mobile number so we can send you account-related notifications and security alerts. Date of birth is collected specifically to verify that you meet the minimum age requirement for online gaming in the Philippines. This registration data is stored securely and is used solely for account management and identity verification purposes. You are responsible for ensuring that all information you provide at registration is accurate and up to date.
To process deposits and withdrawals in Philippine pesos (PHP), we collect payment-related information such as your GCash or Maya account reference, transaction identifiers, and deposit or withdrawal amounts. We do not store full card numbers or complete e-wallet credentials on our servers — payment processing is handled through secure, encrypted channels. Transaction records are retained for the period required by applicable financial regulations and our internal audit obligations. All financial data is treated with the highest level of confidentiality and is accessible only to authorised personnel with a legitimate operational need. If you have questions about a specific transaction, you can raise them through our support channels listed on the FAQ page.
When you access 9apiso apk through a browser or the mobile app, we automatically collect certain technical data including your device type, operating system version, browser type, IP address, and general location derived from your IP. We also log pages visited, features used, session duration, and betting or gaming activity associated with your account. This data helps us improve platform performance, detect unusual activity that may indicate fraud or unauthorised access, and ensure a stable experience across different devices. Usage data is analysed in aggregate where possible and is not used to build individual advertising profiles. We do not sell or share this technical data with third-party advertisers.
In line with responsible gaming and anti-money laundering obligations applicable in the Philippines, we may request a copy of a government-issued ID — such as a Philippine passport, driver's licence, or SSS/UMID card — to verify your identity before processing large withdrawals or when our systems flag an account for review. These documents are handled with strict confidentiality and stored using encryption. Verification documents are used only for the purpose of confirming your identity and are not shared with third parties except where required by law or regulation. Once verification is complete and the retention period has elapsed, documents are securely deleted in accordance with our data retention schedule. If you have concerns about submitting identification, please contact our support team before proceeding.
How We Use It
Every piece of data we collect has a specific, legitimate purpose. We do not use your personal information for purposes beyond those described below, and we do not sell your data to any third party for marketing or commercial gain.
Your account data is used to operate your account, process bets and transactions, provide customer support, and send you essential service communications such as deposit confirmations, withdrawal updates, and security alerts. These communications are necessary for the operation of your account and cannot be opted out of while your account remains active.
We use device and usage data to monitor for suspicious activity, detect potential fraud, and protect the integrity of the platform for all players. If our systems detect unusual login patterns or transaction behaviour, we may temporarily restrict your account and contact you to verify your identity before restoring full access.
Betting and gaming activity data is used to support our responsible gaming obligations, including monitoring for patterns that may indicate problem gambling behaviour. Where such patterns are identified, we may proactively reach out to offer support tools such as deposit limits or self-exclusion options. This use of data is in the interest of player welfare and is not used for any commercial purpose.
Aggregated and anonymised usage data helps us understand how players interact with the platform so we can improve navigation, fix technical issues, and develop new features that better serve the Filipino market. Individual player data is not used for this purpose in a way that could identify you personally.
Your Rights
As a player based in the Philippines, you have rights over your personal data. We are committed to honouring these rights promptly and transparently. Below is a summary of what you can request and how to do so.
You have the right to request a copy of the personal data we hold about you at any time. If any of your information is inaccurate or out of date — for example, a change of mobile number or email address — you can update basic account details directly from your account settings, or contact our support team to request a correction. We will respond to access requests within a reasonable timeframe and provide your data in a clear, readable format. There is no fee for making a standard access request. If your request is complex or involves a large volume of data, we may need additional time and will inform you of any delay.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. Please note that certain data — particularly transaction records and identity verification documents — must be retained for the period required by applicable Philippine financial and gaming regulations, and cannot be deleted before that period expires. Where deletion is not immediately possible, we can restrict processing of your data so that it is held but not actively used. To submit a deletion or restriction request, please contact our support team using the details provided on this site.
If you have opted in to receive promotional communications from 9apiso apk, you can withdraw that consent at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawing consent for marketing communications will not affect your ability to use the platform or receive essential service notifications. We will process your opt-out request promptly and you should stop receiving promotional messages within a reasonable period after your request is confirmed. Please note that opting out of marketing does not constitute account closure — if you wish to close your account, please contact support directly.
Questions or Concerns?
If you have any questions about this Privacy Policy, want to exercise your data rights, or need help with your account, our support team is here for you. You can also visit our FAQ page for quick answers to common questions about data, security, and account management on 9apiso apk.